A lady called work last week looking for some information about our programs. She has received a flyer for a free assessment and wanted to bring her child in even though she knows that we're really expensive. I explained that it's "free testing upon enrollment" which means that she pays for the test and when she enrolls we apply the fee to the tuition. She seemed okay with that. Then she asked about our prices. I explained how it worked.
Her response, and I quote: "Those are hooker prices."
I did not say, "And how exactly do you know that?"
I really had nothing to say, which was okay, since she kept talking about how expensive we are. Then she asked if I knew of anyone else who was cheaper.
I did not say, "Seriously? Are you asking me to recommend our competitors to you? Does that sound like a good idea?"
I simply said that I didn't know about other places.
She finally decided to come in for the assessment. I told her that I could hold the test spot for 24 hours and she had to come in to pay by the following evening.
Is anyone surprised that she didn't come in to pay?
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